UPS Maintenance
The absence of UPS and battery maintenance could be catastrophic should your standby power system fail. Would it be preferable to avoid risking the expense, inconvenience and stress of unnecessary downtime due to a faulty standby power system?
“Having a formal standby power services resiliency program in place will prevent unwanted outages”
To ensure risk reduction and the reliability of your UPS systems and standby batteries in the event of a power failure, BCL Power offers a range of Uninterruptible Power Supply (UPS) maintenance solutions. These are the Standard, Advanced and Premium UPS maintenance solutions, each level includes a preventative maintenance visit (PMV), 24/7 technical support and an agreed response to site as standard. Each UPS maintenance solution can be tailored to suit your specific requirements.
Response
Depending on the level of UPS maintenance cover you choose, our service support team will be onsite in 4 hours, 8 hours or the next business day to help. Identifying the issues whether it is emergency standby batteries or a UPS component fault we will isolate and correct the situation. Labour works are included within our Advanced and Premium UPS maintenance packages, giving reassurance that if you have an issue, we will be there to fix it without unexpected extra charges.
Parts
With UPS components and replacement batteries on hand, we are well equipped to repair or replace parts at the first visit to site should an issue arise. BCL Power work with all UPS manufacturers to make sure that only the correct parts are replaced within the UPS systems.
Support
By taking out a UPS maintenance package with BCL Power, you are able to take advantage of our dedicated support team all year round. Whether you have a quick question about standby batteries, UPS systems, or need some advice regarding ongoing UPS maintenance, our team are on hand to help.
For more information about our UPS maintenance services please contact us.
Please see below for standard and bespoke options of our UPS maintenance solutions.
| PREVENTATIVE MAINTENANCE SOLUTIONS | STANDARD | ADVANCED | PREMIUM |
|---|---|---|---|
| PMV-NWH (UPS health check) |  |
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| 24/7 SUPPORT | |
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| BATTERY MAINTENANCE | |
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| RESPONSE TIMES | |
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| EMERGENCY CALL-OUT (including labour) | |
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| PARTS (excludes batteries & capacitors) | |
| BESPOKE OPTIONS | |
|---|---|
| BESPOKE OPTION | |
| REMEDIAL LABOUR - NWH/OOH | All labour for remedial works at discounted rates |
| BATTERY CONDUCTANCE TEST | State of health report of the condition of the batteries |
| BATTERY LOAD TEST | Full discharge test of batteries |
| BATTERY REPLACEMENT | Certified engineers to install new & remove old cells from site |
| UPS LOAD BANK TEST | Testing of UPS system under load conditions |
| CAPACITOR REPLACEMENT | Certified engineers to remove & replace genuine parts |
| WARRANTY MANAGEMENT | Extended manufactures warranty agreements & warranty returns |
| REMOTE MONITORING | BCL PowerCloud allows us to know of situations on site |
| NO MINIMUM CONTRACT | No minimum contract allows flexibility |
| CRASH KITS ON SITE | Manufacturers UPS crash kits located on site |
| LIFE CYCLE MANAGEMENT | End of life equipment & recycling of products |